Privacy Policy

Last updated: February 28, 2026

This website, syneamethod.com (the “Website”), operates under the brand name SYNEA.

SYNEA is operated by Alunex Group LLC, a company registered in the United States.

We are committed to protecting your privacy and handling personal information responsibly in accordance with applicable international data protection laws.


1. Information We Collect

We may collect personal information when you:

  • Purchase a product
  • Contact us
  • Browse the Website
  • Interact with cookies or embedded content

This may include:

  • Name
  • Email address
  • Billing information (processed by third-party providers)
  • IP address
  • Device and browser information
  • Website usage data

We do not intentionally collect sensitive personal data.


2. Payment Processing

All purchases are processed through Digistore24, which acts as the reseller and payment processor.

Payment information is handled directly by Digistore24.

We do not store or process full payment details on our servers.

For more information, please refer to Digistore24’s privacy policy.


3. Analytics

We use analytics tools, including Google Analytics, to understand website traffic and improve user experience.

These tools may collect:

  • IP address
  • Device information
  • Interaction data
  • Pages visited and session duration

Where required by law, non-essential cookies are activated only after user consent.


4. Cookies

The Website uses cookies for:

  • Essential functionality
  • Website performance
  • Analytics

You may manage cookie preferences through the consent banner or via your browser settings.


5. Data Sharing

We do not sell personal data.

Personal information may be shared only with:

  • Payment processors (e.g., Digistore24)
  • Hosting and technical service providers
  • Analytics providers (e.g., Google)
  • Authorities where legally required

All service providers are expected to maintain appropriate data protection safeguards.


6. International Data Transfers

As SYNEA is operated from the United States, personal data may be processed in the United States or other jurisdictions outside your country of residence.

We take reasonable measures to ensure that your data is handled securely and appropriately.


7. Data Retention

Personal data is retained only for as long as necessary to:

  • Fulfill contractual obligations
  • Comply with legal requirements
  • Improve services

8. Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to:

  • Request access
  • Request correction
  • Request deletion
  • Restrict or object to processing
  • Request data portability

To exercise your rights, please contact:

contact@syneamethod.com


9. Contact

For any questions regarding this Privacy Policy, please contact:

contact@syneamethod.com